|  • minimum orders
• customization
• trademarks & copyrights
• order changes & cancellations
• fulfillment, production & shipping times
• gift wrapping
• payment & credit policy
| minimum orders - Minimum orders vary from manufacturer to manufacturer, but we at Nice Gifts make every effort to offer the lowest minimums possible on our items. Our minimum quantities range anywhere from a few pieces on the larger ticket items to several hundred for less expensive or customized items. Obviously, due to set up charges, minimums on customized items are usually higher than for items which are ordered without customization.
We are happy to help you by phone or email to advise you of the required minimums on the items of your choice. If you are looking for a quantity that is lower than that item’s minimum, we still may be able to fill your order, albeit at a higher per-unit price. On the other end of the spectrum, for large quantities we are able to pass along significant manufacturer discounts and production efficiencies to you, and even develop completely custom products
For any questions on minimum orders, please call us at 212.675.7509 or 877.488.2648 or email us.
| customization - We’re able to customize in some way most any of the items we offer at Nice Gifts. For customizing the actual products, we offer a choice of printing, engraving, stamping, stickering, etching, engraving or embossing – according to the nature of the item and your particular needs. We’ll work with your graphics team to create a dynamic logo or corporate message, or our own designers can create something for you.
If the item itself doesn’t lend itself to imprinting, or is just too perfect in itself to be altered, we can create special packaging with your corporate logo that will both complement the gift as well as promote your company. We’ve found myriad options for fun, unique packaging that ranges from fun to fancy to incredibly simple and beautiful.
When you place a custom order, you can request a pre-production sample. We will have one sample made with your custom imprint that will be shipped to you just prior to your order being produced. However, please be aware that this process will extend the production timeline. As an alternative, you can request a paper proof for your custom order, which will be faxed or emailed to you. Once you approve the pre-production | | sample or paper proof, your order will be produced according to our standard timeline. For larger quantities, we work with a number of very talented product designers and manufacturers who can create completely custom items, including special colors, sizes, branding, material and packaging.
For any further questions on customization, please call us at 212.675.7509 or 877.488.2648 or email us.
trademarks & copyrights - By submitting a design or logo to Nice Gifts, you warrant and represent that you are the sole, legal owner or licensee of all rights to each copyright, trademark, service mark, statement, trade name, logo, portrait, graphic, artwork, photograph, picture or illustration of any person or any other intellectual property included in such design.
More specifics on our terms and conditions pertaining to trademarks and copyrights will be outlined in your sales agreement. Any other questions or concerns can be directed to us at 212.675.7509 or 877.488.2648, or via email.
| order changes & cancellations - Should you need for some reason to change or cancel your order, we will do our best to make these arrangements. If the order has not yet been shipped, or (if customized) started the production process, no additional change or cancellation fees will be applied. In the case of changes on custom orders, the setup fees and per-unit prices may vary from the original quote depending on the nature of the changes.
If an order is custom and has reached the pre-production phase, there may be cancellation or change charges that apply. All of these charges will be passed along to you at cost from the manufacturer. Again, setup fees may vary depending on the nature of your changes.
If an order has been shipped or (if custom) has begun production, we can unfortunately not stop or change the order. We can, if you’d like, stop or redirect shipment. However, you will be charged the original amount quoted for all orders cancelled at this stage. Additional shipping charges may apply for redirection if order is already in transit. For more specific inquiries, call us at 212.675.7509 or 877.488.2648, or email us.
| | fulfillment, production & shipping times - Nice Gifts will oversee the entire process of choosing, producing, wrapping and delivering your gifts and we’ll do our best to get your items to you or your recipients when you need them – on time, on budget and certain to please. We can normally produce and ship your items within the timeframe quoted when you order, though if any unexpected delays arise we will notify you immediately. We can deliver your gifts and promotional items in a number of ways, whether shipped directly to you, shipped to multiple locations, or delivered directly to your recipients.
For non-custom orders, fulfillment time varies among manufacturers, depending on quantity and season, but normally ranges from 7-10 business days. For custom orders, production time will also vary among manufacturers, and will depend as well on the nature and level of your customization.
Shipping time will depend on your distance from the particular manufacturer, as the majority of our items are shipped directly to you FOB from their point of manufacture, and obviously the method of shipping. An exception to this will, of course, be items that | we are delivering to recipients on your behalf, whether by messenger in New York City or via Fedex or UPS to anywhere in the U.S. On request, we will work with you to orchestrate deliveries outside the continental U.S.
We will be happy to quote you an exact timeframe for all of these stages when you place an order. In many cases, we can also process rush orders on request at an additional charge. For all year-end holiday orders, it is strongly urged that you place your orders as soon as possible, and ideally by October, to avoid any delays during this busy season.
For any questions on these timelines, please call us at 212.675.7509 or 877.488.2648 or email us.
gift wrapping - As shown in our gift wrap section, we offer two very stylish Nice Gifts wrapping options for your items. You can choose our pared down version of a simple oatmeal-colored box with an iridescent ribbon in our signature green for an additional charge of $4.25 per gift. Or you can go all out with our very stylish striped wrapping paper, tied with an iridescent blue ribbon, for an additional $5.75 per gift. Both | | options come with a personalized Nice Gifts gift card.
If you have your own gift wrapping ideas, or would like us to come up with something special to tie into your corporate image or logo, we’d be happy to devise that as well. Pricing for this option will obviously depend on the nature of the wrapping.
payment & credit policy - Nice Gifts accepts three methods of payment: major credit cards, prepayment by check, or a Nice Gifts line of credit. All first-time orders must be paid by credit card or prepaid in full.
credit cards – We accept Visa, Mastercard and American Express. For all orders, we will charge 50% of your merchandise order (including setup and printing charges) to your card upon receipt of your order, and the remaining balance (including shipping) once your order is shipped.
prepayment by check – For those who do not wish to use a credit card or establish an account with Nice Gifts, we will require payment in full prior to manufacturing or | fulfilling your order.
nice gifts line of credit – We are happy to offer, for those who qualify, a line of credit at Nice Gifts. A credit check will be performed based on a minimum of four trade references supplied by you. Once credit terms are approved, all orders will require a 50% deposit on merchandise (including setup and printing charges, if applicable) upon receipt of order, with the remaining 50% balance (including shipping) due on net 30 credit terms. All payments due are 30 days from the date of your invoice. Delinquent accounts will be charged a monthly interest penalty of 1.5% on all outstanding balances beyond 30 days.
Nice Gifts reserves the right to amend or modify these credit policies at any time. For more details on our credit and payment options, please call us at 212.675.7509 or 877.488.2648 or email us.
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